FAQ's

What is Care Coordination & Advocacy?
Care Coordination & Advocacy focuses on guiding and managing a client’s overall healthcare journey. This includes organizing care across multiple providers, helping clients understand medical recommendations, advocating for their needs, and ensuring continuity across settings so nothing is missed or delayed.


Nursing care treats the patient. Care coordination and advocacy guide the patient through the healthcare system.

How is Care Coordination different from hands-on nursing care?
Hands-on nursing care involves direct clinical tasks such as wound care, medication administration, vital signs monitoring, and post-procedure care.


Care Coordination & Advocacy does not include hands-on procedures. It is a highly skilled, clinically informed service focused on oversight, communication, and advocacy, including:

  • Communicating with physicians and interdisciplinary care teams
  • Coordinating appointments, tests, and follow-ups
  • Reviewing discharge plans and care instructions
  • Identifying gaps, risks, or breakdowns in care
  • Helping clients and families understand options and next steps
  • Advocating for client preferences, safety, and clarity

Do you provide hands-on nursing care?
Privé provides care coordination and advocacy, not direct clinical services. Hands-on nursing can be arranged separately if needed.

Do you accept insurance?
No. Privé Concierge Nursing is a private-pay service. This allows us to provide personalized, flexible care without insurance restrictions, authorization delays, or visit limits.

Are you a home health agency?
No. We are not a home health agency and do not provide skilled home health services billed through insurance. Our services focus on care coordination, advocacy, education, and navigation support.

Do you diagnose conditions or prescribe treatment?
No. We do not diagnose or prescribe. We work alongside your healthcare providers to help you understand and follow your care plan.

What exactly does a concierge care coordinator nurse do?
A concierge care coordinator nurse helps:

  • Coordinate care and communicate with providers
  • Organize medical information and prepare for appointments
  • Support transitions in care
  • Advocate for client needs within the healthcare system


At Privé, all care coordination is led by an experienced Registered Nurse to ensure medical information is interpreted accurately and potential issues are identified early.

Is my health information protected?
Yes. We follow HIPAA guidelines and use secure systems to protect your personal health information.

Who benefits most from Care Coordination & Advocacy?

  • Adults with complex or chronic medical conditions
  • Seniors navigating multiple specialists
  • Clients recovering from surgery or hospitalization
  • Family caregivers and “sandwich generation” clients
  • Individuals feeling overwhelmed or rushed by the healthcare system

Do you replace my doctor?
No. We complement your existing care team and help you get the most out of your medical appointments and treatment plans.

Can Care Coordination be provided remotely?
Yes. Many services can be provided virtually or by phone, making it ideal for:

  • Long-distance family caregivers
  • Busy professionals
  • Ongoing care oversight without daily in-person visits


In-person support is available when clinically or situationally appropriate.

What does advocacy mean in healthcare?
Advocacy means having a knowledgeable professional who:

  • Ensures your concerns are heard
  • Helps you ask the right questions
  • Clarifies confusing or conflicting information
  • Supports informed decision-making
  • Helps prevent errors, delays, or oversights


Privé advocates with you and for you, prioritizing your goals, safety, and peace of mind.

How do I know if I need Care Coordination, Nursing Care, or both?
If you’re unsure, schedule a Clarity Consultation. We assess your situation and recommend the level of support that best fits your needs care coordination, hands-on nursing, or a combination.

How do I get started?
Contact Privé to schedule a consultation. Together, we’ll create a personalized plan that supports your health, recovery, and peace of mind.

Professional and Protected Care You Can Trust
Privé Concierge Nursing, LLC is fully bonded and insured. All nurses carry individual professional malpractice insurance. We operate within the registered nurse scope of practice and adhere to HIPAA privacy standards, ensuring care is delivered with professionalism, accountability, and discretion..

 

 


 

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